The following FAQ section can lead to quick guide.For further problems, please click ' ' in APP and we will give the response as soon as possible.
Caution: Please confirm that the ruler is placed above the scale.
The whole system will be automatically turned on when baby steps onto the scale.
Rotate the bottom of ruler and it will be waked up.
Wrong: Pull the tape fast can lead to smaller result.
Right: Pull the tape with low or medium speed.
Wrong: Use the scale on soft surface(e.g. carpet) can lead to smaller result.
Right: Use it on hard surface(e.g.floor)
Range: 1~150cmPrecision: 0.2cm
Range: 2~150kg Precision: 50g
Generally, you can change in
When the device is connected with App, you can directly change in.
When the scale light is on, but the ruler screen doesn't show anything, it may possibly be caused by the following reasons:
Reason: The telltale hole get blocked.
Solution: Move the feet or other stuff away from it and retry.
Reason: Ceiling height is over 3.5m or the ceiling color is too dark.
Solution: You can change the room where the ceiling is bright and normal height and retry.