The following FAQ section can lead to quick guide.For further problems, please click ' ' in APP and we will give the response as soon as possible.
Step 1：Press the button to turn Earmo on.A sound of beep indicates it gets ready.
Step2: Insert into ear canel and press the button another time. Measurement is done after a sound of beep.
Step3: It will automatically switch off in 20s without any operation.
Wrong : Continuous measure
Right :Leave 5 seconds as interval
Wrong: Change a different place to measure in less than 30mins
Right: Take temperature in the same room as storage
Wrong:Insert Earmo deep into ear canal with strength
Right: Gently pull the ear back and insert
Low: Detected object temperature <89.6°F
High: Detected object temperature> 109.2°F
Error: Operation condition is beyond 60.8°F-104°F
Earwax not only affects the accuracy, but also cause infection. It is recommended to clean the probe after each use.
Wrong:Wash by water
Right: Alcohol pad
The APP will automatically detect the availability of latest firmware version and show the result by the state of button.You can find it in .
You can change unit in BonBaby App- .
And when the Earmo device is connected with app, you can directly change in Earmo page.